Oracle Customer Care & Billing Online Training from GoLogica is an all-encompassing program aimed at preparing people with a detailed understanding and abilities to handle utility billing, customer support, and income operations within the utility sector. This course, developed by professionals in the field, offers practical experience and examples from real life to learn about Oracle CC&B's tools, capabilities, and uses, facilitating significant organizational enhancements.

The Training offers an in-depth curriculum covering all aspects of the utility industry, including customer information systems, billing management, metering processes, service orders, and payment plans. The course is designed for professionals, offering flexible schedules and certification guidance. Participants will learn about the architecture and components, customer management, billing and payments, metering and usage, service order management, collections and credit management, reporting and analytics, and system administration.

GoLogica offers a course for Oracle CC&B professionals, offering enhanced career opportunities, hands-on learning, increased efficiency, and global recognition. Completion provides certification and guidance for pursuing official certification, equipping professionals with knowledge and skills for efficient management of billing, customer care, and service processes in the utilities industry.